Money Back Guarantee Policy for VOLTRIDYNIS
Welcome to VOLTRIDYNIS! We are committed to ensuring your complete satisfaction with every purchase. Please review our Money Back Guarantee policy below to understand your rights and the steps to initiate a return.
Eligibility for Money Back Guarantee
- Products must be returned in their original condition, unused and undamaged.
- All returns must include original packaging, documentation, and any accessories.
- This policy applies to products purchased directly from VOLTRIDYNIS.
- Requests for a refund must be submitted within 30 days from the date of purchase.
Non-Eligible Items
- Products marked as "Final Sale" are not eligible for return or refund.
- Gift cards and promotional items are non-refundable.
- Products damaged through misuse, neglect, or improper handling do not qualify.
Initiating a Return
- Contact our customer service team via email at [email protected] to initiate a return.
- Include your order number, product details, and the reason for the return in your email.
- Our team will provide a Return Merchandise Authorization (RMA) number and further instructions.
Return Shipping
The customer is responsible for return shipping costs unless the product is defective or incorrect. We recommend using a trackable shipping service or purchasing shipping insurance for valuable items.
Processing Your Refund
- Once your return is received and inspected, we will send you an email notification of the approval or rejection of your refund.
- Approved refunds will be processed within 7-10 business days to your original method of payment.
- Credit card refunds may take an additional 3-5 business days to appear on your statement.
Exchanges
At this time, VOLTRIDYNIS does not offer direct exchanges. If you wish to exchange an item, please return the original product and place a new order for the desired item.
Contact Us
If you have any questions regarding our Money Back Guarantee policy, please reach out to our friendly customer service team at [email protected] or call us at (555) 123-4567. We are here to assist you Monday through Friday, 9 AM to 5 PM EST.
Thank you for choosing VOLTRIDYNIS. We are committed to ensuring your complete satisfaction.